The dangers of cybercriminality

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The online world offers many opportunities for you as a construction professional, but it also has a dark side. Cybercriminals make sure that you can no longer access your company files or that your files are even deleted. The Internet is dangerous and unfortunately many people fall victim to cybercriminals every day. 

It’s important to be aware of online dangers so you can protect your business and staff from them. You’ve probably heard of hackers. But do you know about other Internet dangers such as phantom billing and phishing?


When hacking, a cybercriminal attempts to penetrate another’s computer. The hacker’s goal is to steal data or make it unusable. Hackers want to find out the login details and passwords of your staff. If they succeed, you won’t be able to access the files you so desperately need to successfully complete a project. Or sensitive information is made public. Cyber-attacks are becoming more common because it is getting easier and cheaper for the criminals. As a result, companies are more likely to become victims.

We use increasingly secure applications. That is why it has become a necessity to enter more and more usernames and passwords, and one simple password for all your data is no longer sufficient. The consequence can be ‘password fatigue’ and irritation among your employees. They might start saving passwords or even sharing them with others increasing the likelihood of unauthorized access to login credentials of legitimate users. In addition, separate cloud applications are often not included in an organization’s exit procedure. This leaves a former employee with access to the applications long after they have left the company.

To prevent that from happening, we work with Single Sign-On (SSO) at 12Build. This way a user can log in to their own 12Build account through a Microsoft or Google account we created. The solution works well because it eliminates the need for multiple, complicated passwords whilst maintaining high security standards. 

Your software is not up to date

If you don’t update the software on your laptop or computer, viruses have free rein. Outdated software often poses a security threat that cybercriminals then exploit. There are different types of viruses that specifically target certain software. As soon as a software update is released, a public announcement declares which problems have been solved. This is how cybercriminals know exactly what to focus on when developing a virus. 

12Build hosts the software in the cloud. Cloud solutions ensure that systems and their needed software and security are automatically updated, so you don’t have to worry about keeping your systems running. In the cloud, automatic daily backups are made of all your data. These backups are stored in multiple locations within the system. Even in the event of a disaster, all your data is safe to retrieve. 12Build goes even further and stores additional log files. They provide insight into who has logged in when, what changes have been made and from which device this was done (‘activity tracking’).

12Build also likes to use password managers internally. A password manager allows you to use secure and complicated passwords without having to remember them. You have one (self-created) master password to log into the password manager where all your other passwords are stored.  Want to know more about that? Then read our blog.

Identity Fraud 

In identity fraud, cybercriminals use someone else’s personal data. The fraudster might pretend to be part of your company and send invoices under its name.

Phantom invoice 

A phantom invoice is an unjustified, fake invoice. You receive an invoice from the fraudster that is not based on any real service or product. The criminals count on your inattentiveness and hope to receive a payment. 


Phishing is a digital form of scam. The scammers try to trick you with fake emails that often look like they come from reliable and well-known organizations. This is how the criminal tries to get your login details, PIN and other personal information. In addition to emails, criminals use WhatsApp – an increasingly common channel: The scammer pretends to be someone their victim knows, for example a family member, pretends to need money and asks for a bank transfer. Fake messages like these circulate on LinkedIn and other social media channels as well.

A word of warning: 12Build will never ask you for your password. Our Customer Success colleagues can help you just fine without a password. You received an email that appears to be from 12Build, but ends in something other than ‘’? That email is not from us. 

We will also never contact you via WhatsApp. A payment request from 12Build was sent via WhatsApp? Please ignore it. We always use email to send a quote or invoice to your company.


Malware is short for malicious software. It is extremely harmful to the systems you work in and often consists of a code or a system that tries to invade your computer. In case it works, you lose control over your data, because the malware can damage or even delete everything. 

Want to learn more about how 12Build protects your data? Please reach out to our colleagues, we are happy to help.

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Iris Hampsink
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Iris Hampsink

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